常见问题

我在哪里还课本?
Textbook returns are handled at the customer service desk, located inside the 书店 entrance. 请参阅我们的 退货政策 详细信息.
注意: 教科书 are not returnable after the second week of the Fall and Spring semesters, and after the first week of summer and sprint sessions. Once our return policy period has ended, you can sell your books back during set dates and times.

我怎样才能找到我的课本?

• All textbooks are arranged in the store by course number.
• Bring a copy of your schedule or tuition bill with you to ensure that you get the correct ones for your course and section.
• Course tags hang from the shelves that indicate: the course number; how many books are required/optional; and their titles. The highlighted number in the upper left hand corner of the tag is your course number. Generally, all sections of a course will use the same books. 将指出例外情况.
• The course tag will indicate if a book is available for rental.

How can I save time in the 书店 purchasing textbooks?
Visit the 书店 as early as possible to purchase your texts. You should purchase your books during the two weeks before the semester starts. Shopping during this time will ensure you a speedy trip to the 书店.

节省时间的技巧:

• 在网上订购图书!
• Bring extra money so you avoid extra trips.
• Bring your schedule to ensure that you get the right books the first time.
• 提交预包装表格.

我可以租一本教科书吗?
是的! To save you money, you can rent textbooks from the bookstore! All you need is your student ID and a credit card (NOT a debit card). You can see which texts are available for rental on 《正规博彩平台》杂志, our online store or on the store bookshelves. If the book is available for rental, the rental price will be displayed where pricing is listed. 查看我们的租赁协议.

什么是预包装?
Pre-Pack is available every fall and spring semester. Simply fill out an online form with your course numbers and have your books pre-packaged and ready for when you come in!

我怎样才能在书店省钱?
Purchase used texts (they are 25 percent less than new texts). The best way to get used books is to order your books through a pre-pack. 也, visiting the 书店 as early as possible during the two weeks before classes start will give you the best access to used books. Renting your textbook is another way to save money!

What forms of payment does the 书店 accept?

• 现金
• 个人支票(附相片一.D.)
• 金融援助 书店 Advance (with photo ID)
• 第三方收费(VESID. 劳工，退伍军人)
• Credit Card (with photo ID): Visa, MasterCard, American Express and Discover
• 礼品卡

礼品卡是怎么卖的?
We sell gift cards in any amount that you would like. This is an easy and safe way to help someone pay for their textbooks and school supplies. If getting here is a problem, you can call us at (518) 629-7371 and we can arrange to mail it.

Can I use my 金融援助 书店 Advance at any time during the semester?
No. There is a particular time frame you can use your 金融援助 书店 Advance to make purchases for the Fall and Spring semesters. Dates and more information, including what you can purchase with the waiver, is available on the 金融援助 书店 Advance webpage. 

What other services does the 书店 offer?
传真: You may send or receive a fax at the 书店 for $1 per page.

礼品卡: Can be purchased in any denomination and work on a declining basis.

How do I avoid keeping textbooks I don’t need?

• We recommend asking your professor during the first week of classes if any textbooks will be used. You have two weeks in the Fall and Spring semesters (one week for Summer and Spring sessions) to make a return for the full amount, providing the book is in the same condition as it was sold and is accompanied by your receipt. 参见退货政策.
• During the first and last week of classes of the Fall and Spring semesters, a Follett representative is on site to purchase select titles from students. 查看图书回购日期.
• Rent your textbooks for the semester and return them after your final!